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Course
Number: |
GI 003 |
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Scheduled
Sessions: |
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Cost
Per Person: |
$110 |
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Tuesday, October 7, 2008
Wednesday, March 11, 2009
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Eligibility: |
All |
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Instructor: |
Carol Tripp |
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Length: |
1 Day (8:30 - 4:30) |
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Location: |
Des Moines, Hoover
State Office Building, Level A |
Improved listening means improved job efficiency and productivity.
Most employees spend over 50% of their day listening. Accurate listening
and retention skills are crucial to help manage the vast amount
of information we receive daily. Topics include:
- the role of feedback and perception in the communication process
- the 12 blocks to listening
- nourishing creativity through better listening
- keys to effective listening, including the effect of nonverbal
communication on listening
- practical techniques to improve your listening skills
Return
to Communication and Listening
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