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  Course Number: GI 302   Scheduled Sessions:
  Cost Per Person: $150    

Friday, September 5, 2008
Thursday, January 22, 2009
Tuesday, June 2, 2009

  Eligibility: All
  Instructor: Doug Whittle or Paris Boehm
  Length: 1 Day (8:30 - 4:30)
  Location: Des Moines, Hoover State Office Building, Level A

Learn what it takes to make the transformation to a quality culture. Topics include:

  • understanding various organizational cultures
  • understanding change and innovation
  • fostering "win-win" teams
  • moving to a long-term focus (strategic planning)
  • understanding "systems thinking" and organizational learning
  • developing customer-oriented policies and procedures
  • reducing or driving out fear
  • understanding the empowerment process

View PowerPoint from Workshop

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