Class Code:  08365

 

IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –

HUMAN RESOURCES ENTERPRISE

 

AUTOMOTIVE SERVICE WORKER

 

DEFINITION

Performs semi-skilled work in servicing automotive vehicles and equipment; performs related work as required.

 

The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.

 

WORK EXAMPLES

Changes oil and lubricants for automobiles, trucks, and other automotive equipment.

Services vehicles by filling with gasoline and checking and adding oil as needed.  Keeps records of amounts used.

Changes and repairs tires; installs and services batteries; replaces oil filters, air cleaners, mufflers, spark plugs, light bulbs, fan belts, and other mechanical parts.

Cleans automotive parts and steam cleans motors.

Assists a journey level mechanic in the repair of automotive equipment; assists in repair work on snow plows, mowers, and other equipment; replaces plow blades, sickle guards and sections, and drive chains.

Maintains records for turned-in equipment.

Performs weekly inspection of eye wash stations, fire extinguishers and does a walk through safety check.

Prepares stock issues for parts requested from the warehouse.  Prepares requisitions and purchase orders for contract parts not available from the warehouse.  Checks new stock against invoices and distributes to other personnel.

Generates receipts for new A and B equipment in the electronic purchasing system, entering serial numbers for engines and attachments.

Prepares new equipment packets for new trucks; orders decals, gas cards and card holders, key rings and other pertinent supplies.  Prepares new equipment reports.

Performs custodial duties in shop and office areas.

Washes and cleans vehicles.

Picks up and delivers vehicles and parts.

 

COMPETENCIES REQUIRED

Knowledge of the less complex mechanical components of automotive equipment.

Knowledge of the lubrication requirements of automobiles and trucks.

Ability to understand and execute written and oral instructions.

Ability to work out-of-doors in all types of weather conditions.

Ability to lift and load items weighing up to 95 pounds to the height of 55 inches above the ground.

Ability to use telephone and transfer calls to shop personnel, take messages and direct calls to proper personnel for information and assistance.

Ability to perform simple computer transactions and data entry.

Ability to meet customer needs in a consistently helpful and courteous manner.

Ability to work cooperatively with others as part of a team.

Ability to apply personal ethical standards such as honesty, responsibility and trustworthiness required to be a productive employee.

Skill in the use and care of the tools, equipment, and materials used on the job.

Displays high standards of ethical conduct.  Exhibits honesty and integrity.  Refrains from theft-related, dishonest or unethical behavior.

Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.  Committed to quality service.

Displays a high level of initiative, effort and commitment towards completing assignments efficiently.  Works with minimal supervision.  Demonstrates responsible behavior and attention to detail.

Responds appropriately to supervision.  Must follow policy and cooperate with supervisors.

Aligns behavior with the needs, priorities and goals of the organization.

Encourages and facilitates cooperation, pride, trust, and group identity.  Fosters commitment and team spirit.

Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.  Listens to others and responds appropriately.

 

EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS

No specific education and experience is required.

 

NOTE

Possession of a valid Iowa Driver License is required at the time of appointment.

 

NECESSARY SPECIAL REQUIREMENTS

Positions in this job class in the Department of Transportation must possess a valid Commercial Driver’s License Instruction Permit upon hire.  Within 14 calendar days following appointment, a valid Class A or B Commercial Driver’s License must be obtained with air brake and other required endorsements in order to continue employment.

 

NOTE

Title 49 of the Code of Federal Regulations (parts 391 & 40), requires a pre-employment drug screen of all positions in this job class in the Department of Transportation and will require ongoing participation in the employer’s random drug and alcohol testing program.

 

Effective Date:               09/04                BK