Class Code: 07015
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES ENTERPRISE
CUSTODIAL ASSISTANT
DEFINITION
Assists a
higher-level supervisor in conducting a building custodial and sanitation
operation; performs related work as required.
The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.
WORK EXAMPLES
Assists supervisor by
instructing employees, answering questions and distributing, balancing and
checking work; may make suggestions on appointments, promotions, performance
and reassignments.
Maintains inventory
to distribute housekeeping supplies, materials and equipment to Custodial
Workers and Leaders by requisitioning, stocking and recording items issued or
received.
Directs a clothing
and linen maintenance service to make, mend and alter clothing, draperies and
other items, by advice and consultation on work procedures, procurement of
materials and clarification of work orders.
COMPETENCIES REQUIRED
Knowledge of cleaning
and sanitizing methods and techniques as they relate to environmental
sanitation and safety practices.
Knowledge of the use
of chemical cleaning agents and possible hazards as related to environmental
sanitation and safety practices.
Knowledge of the
serviceability and care of fabrics and floor materials to include draperies,
carpets and/or linen and clothing.
Ability to perform
basic arithmetic computations involving addition, subtraction, multiplication
and division.
Ability to maintain
routine records and complete reports, such as supplies inventories, personnel
evaluations and production reports.
Skill in the
operation, maintenance and minor repair of commercial cleaning equipment, such
as floor machines and vacuums.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or unethical behavior.
Works and communicates with internal and
external clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to
quality service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and attention
to detail.
Responds appropriately to supervision. Makes an effort to follow policy and
cooperate with supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL
REQUIREMENTS
Graduation from high
school or G.E.D. and one year of full-time commercial building maintenance
experience;
OR
an equivalent combination of
experience and education, substituting thirty semester hours or equivalent of
post high vocational training or coursework for one year of full-time work, in
hotel or institutional management, commercial building maintenance,
housekeeping or laundry services for the required experience.
Effective Date:
11/98 GRC