Class Code:  00711

80711

90711

 

IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –

HUMAN RESOURCES ENTERPRISE

 

EXECUTIVE OFFICER 2

 

DEFINITION

Performs non-supervisory program management work directing a program/organizational segment thereof that represents a moderate part of an agency’s total operations; or serves as an executive assistant to a department director; or acts as an agency’s legislative liaison whose work deals primarily with state legislation; performs related work as required.

 

The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.

 

WORK EXAMPLES

Develops a program/project plan including a mission statement, goals/objectives and policies/procedures; determines financial/technological resources, staffing requirements and evaluation/reporting procedures.

Develops implementation/evaluation methodology and coordinates all aspects of the program/project in its various stages with all individuals functionally assigned to the program/project.

Drafts internal procedures for improving coordination between staff; keeps employees informed of management goals/objectives and ensures that new or revised procedures are implemented; works to maintain/improve working relationships with internal agency components, community groups and other state, local, or federal agencies.

Collaborates with agency management on organizational/financial management matters; evaluates/resolves operational problems and prepares supporting justification for equipment, facilities, budget, and staffing; attends management planning/policy-making meetings and provides input.

Serves in a leadership capacity or as a key player in activities that involve representatives from the community, business, politics and service providers.

Maintains contact with businesses, interest groups and other public/private organizations through written business communications (reports, letters, memos and position papers) and makes oral presentations.

Drafts administrative rules, legislative proposals and policies/procedures; determines their impact and informs agency management, customers and program/project staff.

Analyzes a variety of information (e.g., state and federal laws, rules or regulations) and recommends solutions for resolving program/project administration problems.

Represents a state agency with the Iowa legislature during regular/interim sessions; acts as agency spokesperson at legislative meetings and with individual legislators on matters relating to agency programs; reviews legislative bills/amendments having potential impact on agency programs and distributes to management for review/comments; keeps management informed of legislative issues.

Develops, presents and secures enactment of an agency’s legislative package; identifies problem areas and fiscal base; researches legal relationships between governmental agencies and drafts recommended code changes; coordinates responses to legislative information requests and fiscal notes.

As an executive assistant to a department director, performs a variety of administrative program duties including: collecting/analyzing program and related data for accuracy, soundness, feasibility, impact and developing written action proposals; investigating customer complaints/inquiries (e.g., general public, legislature and interest groups) and drafting technical reports/correspondence explaining the department’s position on policy issues that may be precedent setting; planning, organizing and managing special organizational projects; making formal presentations and representing/speaking for the administrator at meetings, conferences, etc.; evaluating work organizational processes/operations for efficiency and effectiveness and recommending changes.

 

COMPETENCIES REQUIRED

Knowledge of the principles, theories, techniques and trends of public administration including financial and resource management, labor relations, objective/plan development, coordination, communication, evaluation, and public relations.

Knowledge of the organizational structure, functions, procedures, and applicable regulatory requirements for the organization served.

Knowledge of the social, environmental, legal, technological, and political factors impacting the programs and services delivered.

Knowledge of source materials, guidelines, and methods used to resolve complex problems not always covered by precedent.

Knowledge of Iowa General Assembly and U.S. Congressional legislative/governmental processes.

Knowledge of information systems, developments, and applications.

Ability to coordinate people and resources required to accomplish objectives without use of supervisory authority.

Ability to read and interpret complex federal and state laws, rules, regulations, and procedures.

Ability to present managerial, technical, and business related material in writing to a wide variety groups, persons, and clients.

Ability to speak to groups and individuals with a wide variety of communication skills, interests, needs, and conflicting views.

Ability to solve program administrative and service delivery problems requiring evaluation of information from a variety of sources with few precedents.

Ability to see problems, situations, or people from different perspectives.

Ability to focus on the key elements of complex programs.

Ability to develop and foster teamwork and motivate a group not bound by organizational authority.

Aligns behavior with the needs, priorities and goals of the organization.

Encourages and facilitates cooperation, pride, trust, and group identity.  Fosters commitment and team spirit.

Sufficient stability to respond to intensely emotional reactions, to adjust to work pressures, change, or difficult situations without being negatively impacted by stress.

Displays high standards of ethical conduct.  Exhibits honesty and integrity.  Refrains from theft-related, dishonest or unethical behavior.

Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.  Committed to quality service.

Displays a high level of initiative, effort and commitment towards completing assignments efficiently.  Works with minimal supervision.  Demonstrates responsible behavior and attention to detail.

Responds appropriately to supervision.  Follows policy and cooperates with supervisors.

Aligns behavior with the needs, priorities and goals of the organization.

Encourages and facilitates cooperation, pride, trust, and group identity.  Fosters commitment and team spirit.

Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.  Listens to others and responds appropriately.

 

EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS

Graduation from an accredited four year college or university and experience equal to four years of full-time professional level work such as program administration, development, management or operations;

OR

substitution of experience of the caliber and scope indicated above for the required undergraduate college education on the basis one year of qualifying experience is equivalent to one year of undergraduate education;

OR

graduation from the Iowa Certified Public Manager Program may substitute for one year of education or one year of experience;

OR

substitution of twenty-four hours of graduate level course work in a special program curriculum such as Social Work, Law, Education, Engineering, or Public or Business Administration for each year of the required experience to a maximum substitution of two years;

OR

employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as an Executive Officer 1 or a comparable management level position.

 

SELECTIVE CERTIFICATION

For designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise prior approval, may request those applicants possessing a minimum of twelve semester hours of education, six months of experience, or a combination of both, or a specific certification, license, or endorsement in the following areas:

 

006       agriculture

010       amusement rides - inspection, installation, maintenance

025       American Sign Language (ASL)

035       engineering

038       air brakes unrestricted

054       biological sciences

088       Registered Health Information Technologist (RHIT)

107       criminal justice (including enforcement, courts, corrections)

109       curator - museum management

112       civil rights/affirmative action

118       commercial drivers license class B

120       unrestricted chauffeurs license - class D

140       data processing

146       disabilities

179       emergency medical services

186       education

193       employment service programs

204       emergency planning, state or local

206       homeland security or emergency management operations

208       financial management (accounting, auditing, budgeting, economics, finance)

209       student loan/financial administration

230       geographic information system (G.I.S.)

240       genetics

244       gerontology

246       grant writing and management

280       human/social services programs

289       hazardous materials endorsement

313       industrial hygiene

317       investigations

354       law degree

358       library science

397       mental health

406       mass communications

407       psychology

449       natural sciences

450       natural resources

453       nursing

500       passenger endorsement

518       physical sciences

524       personnel

535       public health

538       purchasing

549       public utilities

596       refugee resettlement services

598       retail sales management

602       real estate

621       service and performance contract negotiations and management

661       statistics

668       telecommunications marketing

701       teleprocessing/data communications

709       transportation planning

737       information technology project management

 

Information Assurance

720       policy development

721       risk management

723       security awareness, training and education

724       privacy

725       security audits

727       risk assessment

729       business continuity/disaster recovery

734       security program development and implementation

749       veterinary medicine, Dr.

752       vocational rehabilitation

871       licensed to practice law in Iowa

875       architecture (registered)

880       marketing

932       fundraising for non-profit board

955       business application processes

980       strategic planning

 

For designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise prior approval, may request those applicants possessing a minimum of twelve months of experience in the following area:

 

047       legislative liaison

 

For designated positions, the appointing authority, with the Iowa Department of Administrative Services – Human Resources Enterprise approval, may request those applications possessing six months of full time employment in the following:

 

736       business process improvement

 

For designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise prior approval, may request those applicants possessing a minimum of six months’ experience in the following area:

 

371       motor vehicle enforcement

 

For designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise approval, may request those applicants possessing at least two years of the following:

 

924       general military affiliation with at least six months in Logistics activities and six months in Force Structure activities

 

For designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise approval, may request those applicants possessing at least three years of direct experience or a special certification in the following area:

 

338       jail administration

 

Applicants wishing to be considered for such designated positions must list applicable coursework, experience, certificate, license, or endorsement on the application.

 

Effective Date:        7/08     DK