Class Code: 04538
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES ENTERPRISE
HEALTH FACILITIES SURVEYOR
Surveys and evaluates health care/treatment facilities to determine degree of compliance with departmental, state, and/or federal standards for a health facility or organization licensed by the state or certified by the government and documents all deficiencies noted; performs related work as required.
The Work Examples and
Competencies listed are for illustrative purposes only and not intended to be
the primary basis for position classification decisions.
WORK
EXAMPLES
Analyzes all facets of facility care; determines whether licensure is required and the degree of conformance with departmental, state and federal laws, rules, and regulations pertaining to certified and licensed health care/treatment facilities.
Reviews services to assure that resident's needs are met in
areas of personal health and hygiene, clothing, nutrition, activities of daily
living, restorative nursing, sanitation of personal care, equipment and
supplies, proper use of protective devices, documentation of vital signs,
implementation of physicians orders, staff work assignments, care plans, and
nursing policies and procedures.
Reviews medical/treatment records to determine if
interdisciplinary documentation shows adequate care is rendered and maintained.
Reviews all administrative bylaws, policies and procedures
of the facility to assure that they meet the needs of the facility and resident
care.
Examines facility staffing and consultant qualifications
through documentation pertaining to such things as payroll, census, agreements
and records to determine that adequate number of qualified persons are
employed.
Checks storage, handling and administration of drugs and
biologicals to verify compliance with state and federal requirements.
Evaluates the food service department to assure that proper
nutritional needs of residents are met and proper sanitation conditions are
maintained.
Observes laundry, housekeeping, and maintenance to assure
that environmental conditions conform to departmental rules and regulations by
checking rooms, storage, kitchen, bathroom, maintenance and treatment areas.
Completes survey materials to substantiate findings;
documents detailed facts related to deficiencies; submits written reports to
inform supervisor of status of facility where non-compliance is found.
Elicits
information not otherwise available by interviewing staff, residents, relatives
of residents, and other appropriate individuals; testifies in court cases or
hearings to present evidence or verify information.
Documents facts from records, observations and interviews
during complaint investigations for written reports and necessary follow-ups on
justified complaints; obtains supporting evidence of deficiencies (e.g.,
photos), photocopies of records and policies, and written notes from
interviews.
Recommends certification, certification with correctable
deficiencies, non-certification, fines/citations, an immediate full survey,
ways to correct deficiencies, or referral to another agency; encourages
correction of deficiencies or informs Health Care Financing Administration;
cites violation and corresponding class and fine, completion date for plan of
correction, and submits supportive documentation.
Knowledge of healthcare standards and state and federal rules and regulations necessary for certification or licensure of a health care/treatment facility and/or program operations.
Knowledge of modern nursing or pharmacy practices, health
care administration or dietetics, equipment and techniques relative to resident
care.
Knowledge of the current literature, trends, and
developments in the field of nursing, nutrition, pharmacy, and/or substance
abuse as it relates to surveying and improving licensed health care facilities
or programs.
Knowledge of interviewing skills and techniques in order to
obtain pertinent information during inspections.
Knowledge of applicable state and federal regulations
regarding laboratory certification, appraisal and/or testing.
Ability to recognize deficiencies in all health
care/treatment service and recommend corrective procedures.
Ability to exercise professional judgment in analyzing all
matters related to licensed health care/treatment facilities.
Ability to be tactful and diplomatic in stressful
situations.
Ability
to interact with physicians, nurses, administrators, and other professionals to
establish and maintain a professional working relationship with them.
Displays
high standards of ethical conduct.
Exhibits honesty and integrity.
Refrains from theft-related, dishonest or unethical behavior.
Works
and communicates with internal and external clients and customers to meet their
needs in a polite, courteous, and cooperative manner. Committed to quality service.
Displays
a high level of initiative, effort and commitment towards completing
assignments efficiently. Works with
minimal supervision. Demonstrates
responsible behavior and attention to detail.
Responds
appropriately to supervision. Follows
policy and cooperates with supervisors.
Aligns
behavior with the needs, priorities and goals of the organization.
Encourages
and facilitates cooperation, pride, trust, and group identity. Fosters commitment and team spirit.
Expresses
information to individuals or groups effectively, taking into account the
audience and nature of the information.
Listens to others and responds appropriately.
Completion of an educational program in professional Nursing and registration as a nurse or graduation from an accredited college or university with a Bachelor’s degree with a concentration of study in a human services area (e.g., psychology, sociology, gerontology, anthropology, therapeutic recreation, rehabilitation, or a similar area related to provisions of services) and experience equal to three years of full-time professional work;
OR
completion
of a Pharmacy degree, a Master’s degree, or advanced degree above the Master’s
level in a human services area at an accredited college or university, and
experience equal to one year of full-time professional work;
OR
graduation
from an accredited college or university and three years work experience in
health administration; in a clinical substance abuse program; or in a
regulatory program which involves the surveying and evaluating of situations,
conditions and operating procedures of health care/treatment facilities;
OR
certification as a rehabilitation counselor by the Commission on Rehabilitation Counselor Certification plus specialized training or experience equal to one year of full-time professional work in a nursing, treatment, or habilitation program for mentally retarded clients;
OR
an
equivalent combination of education and experience substituting one year of the
above specified experience for one year of the required education;
OR
thirty semester hours of graduate course work in public, business or health administration, in the health field or social work, counseling, or rehabilitation from an accredited college or university may be substituted for each year of experience to a maximum substitution of two years.
NOTE
Applicants possessing licensure, certification, registration or degree should indicate such on the application form and may be required to provide proof at the time of interview.
Licensure or
temporary licensure by the State of Iowa is required for designated positions
in this class. Applicants who now possess a current valid license from another
state need not have an Iowa license to apply, but will be required to obtain
the appropriate Iowa license prior to beginning actual employment.
For purposes of qualifying for this job class, “professional experience” shall be indicated by having responsibility for assessment and diagnosis of client problems and needs, developing a plan of treatment, evaluating client progress toward meeting treatment goals, modifying treatment objectives, etc. Work at this level requires a prerequisite of post high school educational training or certification in the behavioral, social, health sciences, or health administration.
NECESSARY
SPECIAL REQUIREMENT
Applicants for positions in the Department of Inspections and Appeals must undergo a background investigation which includes a criminal history check and a dependent adult and child abuse registry check.
SELECTIVE CERTIFICATION
For certain designated positions, the appointing authority, with Iowa Department of Administrative Services – Human Resources Enterprise approval, may selectively request those applicants possessing a minimum of twelve semester hours of education or six months of experience or a combination thereof in one of the following:
098 clinical
substance abuse program (Direct Treatment Services)
268 health
administration
872 registered
nurse
582 registered
nurse in a hospital setting
583 registered
nurse in a long term care setting
584 registered
nurse in a home care setting
550 pharmacist
899 registered
dietician
580 Qualified Mental Retardation Professional (QMRP)
(Applicant must meet federal requirements for being a QMRP – Registration as a Nurse or a minimum of a Bachelor’s Degree with a concentration of study in a human services area (e.g., Psychology, sociology, gerontology, anthropology, etc.) and at least one year of direct hands-on experience working with people who have mental retardation.
581 Social Worker
(Applicant must meet Social Worker 6 qualifications – Graduation from an accredited college or university: 1) Any degree + 6 years of full-time experience in a social work capacity in a public or private agency; 2) BSW + five years in a social work capacity; 3) MSW + 3 years in a social work capacity; 4) an equivalent combination of education and experience listed above; permanent full-time state employees with DHS social work experience may qualify with one year less experience.
Effective Date: 3/05 CP/BK