Class Code: 00772
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
HUMAN RESOURCES ASSOCIATE
DEFINITION
Coordinates the delivery of personnel services at
the agency level and serves as the liaison with the Iowa Department of Administrative
Services – Human Resources Enterprise (DAS-HRE) concerning personnel programs;
performs related work as required.
The Work Examples and Competencies
listed are for illustrative purposes only and not intended to be the primary
basis for position classification decisions.
WORK EXAMPLES
Provides employees with information on DAS-HRE
rules, policies and procedures, collective bargaining agreements and agency
work rules and responds to requests for information from U.S. Department of
Labor, Civil Rights, Employment Services and Attorney General.
Reviews and prepares personnel documents to add or
remove employees/positions from the payroll system; calculates and inputs pay
or pay changes and benefit adjustments; starts/changes employee deductions,
personal and position information; distributes payroll warrants.
Participates in the hiring process by preparing job
opening announcements, verifying transfer eligibility, setting up interviews
and requesting information on background and work history; may serve on
selection or interview teams.
Provides information on pay, benefits, minimum
qualifications, employment application processes and position description
questionnaires; explains post employment information to employees.
Requests lists of eligibles and tracks expiration
date; informs proper authority of procedures for hiring.
Verifies a person is legally eligible to work in the
Completes necessary documents when an employee
separates; collects supplies/equipment from the employee and calculates leave
payoff; prepares separation form and sends to State’s unemployment service
contractor.
Determines initial eligibility and tracks usage of
Family and Medical Leave (FMLA) and donated leave for catastrophic illness;
notifies employees of requirements to maintain benefits and employment status.
Reviews workers’ compensation injury reports for
completeness and calculates compensation rate; makes in-network medical
appointments and tracks medical billings; provides DAS-HRE with information on
claims under investigation.
Serves on agency affirmative action (AA) committee and
assists in the preparation of annual AA plan; projects hiring goals; monitors interview
process to ensure inclusion of protected class individuals; prepares hiring
justification form; tracks protected class hires and reports progress toward
goals.
Processes justification requests for educational
leave/assistance and sends to DAS-HRE for approval; maintains records and
provides fiscal year end report.
Provides input on changes to DAS-HRE administrative
rules/procedure manuals.
Oversees the maintenance of agency personnel files and
ensure that information is retained according to state/federal laws, rules and
regulations.
Coordinates agency pre-employment work experience
programs; serves as a contact for applicants and assists them in preparing for
placement in the program.
Notifies supervisors when performance evaluations are
due and reviews forms to ensure they are completed/signed; advises management
when employees are eligible for pay increases.
Verifies dollar amounts and makes recommendations for
approval of employee claims/appeals to the State Appeal Board and State
Insurance Commissioner.
Assists a supervisor by performing, in accordance with
set procedures, policies and standards, such duties as instructing employees
about tasks, answering questions about policies and procedures, distributing
and balancing workload and checking work; may make occasional suggestions on
appointments, promotions, and reassignments.
COMPETENCIES REQUIRED
Knowledge of federal, state, Department of
Administrative Services – Human Resources Enterprise and agency programs,
rules, regulations, policies and procedures as they relate to the composition
and processing of employment, payroll, benefit and position control documents.
Knowledge of the inter-relationships between programs
and operations of state agencies and those of the departments of DAS – Human
Resources Enterprise, Management and Revenue.
Knowledge of the arithmetic computations required for
completing payroll and special pay actions.
Ability to apply federal, Iowa Department of
Administrative Services – Human Resources Enterprise and agency rules, policies
and procedures to specialized personnel functions such as payroll, benefits,
compensation, classification, collective bargaining, selection, recruitment and
AA/EEO.
Ability to provide advice and guidance regarding
personnel matters to employees, supervisors, department officials and the
general public.
Ability to compile and maintain records, reports and
supporting documentation for processing and retrieval.
Ability to organize and present facts and opinions
clearly and concisely, both orally and in writing.
Ability to do arithmetic computations involving the
use of addition, subtraction, multiplication and division, including fractions
and percentages.
Ability to gather, assemble and analyze facts, draw
conclusions and develop solutions to problems in operations to which assigned.
Ability to apply considerable personal initiative in
accomplishing challenging objectives.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or
unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to quality
service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and
attention to detail.
Responds appropriately to supervision. Follows policy and cooperates with
supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL
REQUIREMENTS
Experience equal to four years of full-time
administrative support work, two years of which were in a personnel related
program area;
OR
an
equivalent combination of education and experience substituting post high
school course work equal to thirty semester hours for each year of the required
experience to a maximum of three years, with no substitution for one
year of the required personnel related program experience;
OR
certification
from the State of
OR
employees
with current continuous experience in the state executive branch that
includes experience equal to 12 months of full-time personnel related program
or secretarial/administrative work.
Effective
Date: 8/05 BK