Class Code: 00770
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
HUMAN RESOURCES TECHNICAL ASSISTANT
DEFINITION
Performs administrative support work involving
established personnel programs in an agency personnel office or the Iowa
Department of Administrative Services – Human Resources Enterprise; performs
related work as required.
The Work Examples and Competencies
listed are for illustrative purposes only and not intended to be the primary
basis for position classification decisions.
WORK EXAMPLES
Provides information to supervisors, employees
and applicants on pay, benefits, collective bargaining agreements, job
descriptions, minimum qualifications, selective certifications, employment
application processes and position description questionnaires; may participate
in employee orientation.
Prepares personnel documents to add or remove
employees/positions from the payroll system; calculates and inputs pay or pay
changes and benefit adjustments; starts/changes employee deductions, personal
and position information; distributes payroll warrants.
Processes certificates of eligible applicants, recall
and out-placement listings and sends notice to applicants; processes
pre-employment background investigation forms; maintains files on contract
transfers; posts job announcements, verifies transfer eligibility.
Keeps employee files current by including personnel
documents, position description questionnaires, performance evaluations and
other material.
Completes all necessary documents when an employee
separates; collects supplies/equipment from employee and calculates leave
payoff; prepares separation notice, and sends to State’s unemployment
administration service contractor.
Notifies supervisors when performance evaluations are
due and reviews forms to ensure they are completed/signed.
Reviews workers’ compensation First Report of Injury
forms for completeness and sends to DAS-HRE; may calculate compensation rate
and provide information on cases under investigation; keeps Occupational Safety
and Health Act (OSHA) injury log and prepares annual report.
Gathers information for U.S. Department of Labor,
Civil Rights, Employment Services and Attorney General investigations
or claims as requested.
COMPETENCIES REQUIRED
Knowledge of federal, state, Iowa Department of
Administrative Services – Human Resources Enterprise and agency programs,
rules, regulations, policies and procedures as they relate to the composition
and processing of employment, payroll, benefit and position control documents.
Knowledge of the inter-relationships between programs
and operations of state agencies and those of the departments of DAS-HRE,
Management and Revenue.
Ability to carry out arithmetic computations required
for completing payroll and special pay actions.
Ability to apply federal, Iowa Department of
Administrative Services – Human Resources Enterprise and agency rules, policies
and procedures to specialized personnel functions such as payroll, benefits,
compensation, classification, collective bargaining, selection, recruitment and
Affirmative Action/Equal Employment Opportunity (AA/EEO).
Ability to provide advice and guidance regarding
personnel procedural matters to employees, supervisors, department officials
and the general public.
Ability to compile and maintain records, reports
and supporting documentation for processing and retrieval.
Ability to organize and present facts and opinions
clearly and concisely, both orally and in writing.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or
unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to quality
service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and
attention to detail.
Responds appropriately to supervision. Follows policy and cooperates with
supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS
Experience equal to two years of full-time
administrative support work;
OR
an
equivalent combination of education and experience substituting the equivalent
of thirty semester hours of post high school course work for each year of the
required experience;
OR
certification from the State of
OR
employees
with current continuous experience in the state executive branch that
includes experience equal to one year of full-time administrative support work
in a personnel related program area.
Effective
Date: 8/05 BK