Class Code:  00770

 

IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –

HUMAN RESOURCES ENTERPRISE

 

HUMAN RESOURCES TECHNICAL ASSISTANT

 

DEFINITION

Performs administrative support work involving established personnel programs in an agency personnel office or the Iowa Department of Administrative Services – Human Resources Enterprise; performs related work as required.

 

The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.

 

WORK EXAMPLES

Provides information to supervisors, employees and applicants on pay, benefits, collective bargaining agreements, job descriptions, minimum qualifications, selective certifications, employment application processes and position description questionnaires; may participate in employee orientation.

Prepares personnel documents to add or remove employees/positions from the payroll system; calculates and inputs pay or pay changes and benefit adjustments; starts/changes employee deductions, personal and position information; distributes payroll warrants.

Processes certificates of eligible applicants, recall and out-placement listings and sends notice to applicants; processes pre-employment background investigation forms; maintains files on contract transfers; posts job announcements, verifies transfer eligibility.

Keeps employee files current by including personnel documents, position description questionnaires, performance evaluations and other material.

Completes all necessary documents when an employee separates; collects supplies/equipment from employee and calculates leave payoff; prepares separation notice, and sends to State’s unemployment administration service contractor.

Notifies supervisors when performance evaluations are due and reviews forms to ensure they are completed/signed.

Reviews workers’ compensation First Report of Injury forms for completeness and sends to DAS-HRE; may calculate compensation rate and provide information on cases under investigation; keeps Occupational Safety and Health Act (OSHA) injury log and prepares annual report.

Gathers information for U.S. Department of Labor, Civil Rights, Employment Services and Attorney General investigations or claims as requested.

 

COMPETENCIES REQUIRED

Knowledge of federal, state, Iowa Department of Administrative Services – Human Resources Enterprise and agency programs, rules, regulations, policies and procedures as they relate to the composition and processing of employment, payroll, benefit and position control documents.

Knowledge of the inter-relationships between programs and operations of state agencies and those of the departments of DAS-HRE, Management and Revenue.

Ability to carry out arithmetic computations required for completing payroll and special pay actions.

Ability to apply federal, Iowa Department of Administrative Services – Human Resources Enterprise and agency rules, policies and procedures to specialized personnel functions such as payroll, benefits, compensation, classification, collective bargaining, selection, recruitment and Affirmative Action/Equal Employment Opportunity (AA/EEO).

Ability to provide advice and guidance regarding personnel procedural matters to employees, supervisors, department officials and the general public.

Ability to compile and maintain records, reports and supporting documentation for processing and retrieval.

Ability to organize and present facts and opinions clearly and concisely, both orally and in writing.

Displays high standards of ethical conduct.  Exhibits honesty and integrity.  Refrains from theft-related, dishonest or unethical behavior.

Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner.  Committed to quality service.

Displays a high level of initiative, effort and commitment towards completing assignments efficiently.  Works with minimal supervision.  Demonstrates responsible behavior and attention to detail.

Responds appropriately to supervision.  Follows policy and cooperates with supervisors.

Aligns behavior with the needs, priorities and goals of the organization.

Encourages and facilitates cooperation, pride, trust, and group identity.  Fosters commitment and team spirit.

Expresses information to individuals or groups effectively, taking into account the audience and nature of the information.  Listens to others and responds appropriately.

 

EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS

Experience equal to two years of full-time administrative support work;

OR

an equivalent combination of education and experience substituting the equivalent of thirty semester hours of post high school course work for each year of the required experience;

OR

certification from the State of Iowa Administrative Assistant Certificate Program will substitute for six months of the required experience;

OR

employees with current continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a personnel related program area.

 

Effective Date:           8/05        BK