Class Code: 00771
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
HUMAN RESOURCES TECHNICAL SPECIALIST
DEFINITION
Performs assignments of a technical and specialized
nature in one of the established personnel programs of the Iowa Department of
Administrative Services – Human Resources Enterprise or (DAS-HRE) or Department
of Revenue centralized payroll; advises agency human resource staff in assigned
DAS-HRE program area; performs related work as required.
The
Work Examples and Competencies listed are for illustrative purposes only and
not intended to be the primary basis for position classification decisions.
WORK EXAMPLES
Interprets DAS-HRE rules, policies, procedures,
guidelines and collective bargaining agreements; advises Human Resources (HR)
Associates and Technical Assistants, DAS-HRE staff, supervisors and employees
regarding pay, leave usage, work schedules, overtime/compensatory leave,
holiday pay, long term disability, family and medical leave, donated leave, dependent
care, deferred compensation/tax sheltered annuities, health, dental and life
insurance and the employment process.
Audits payroll/personnel documents and approves
changes; calculates employee pay and benefit amounts and corrects errors;
contacts agency HR Associates and Technical Assistants when errors are detected
and advises regarding mistakes.
Reviews health, dental, life and long term disability
applications or changes for completeness and eligibility; assists employees in
filing and processing appeals for unpaid claims and denial of coverage to the
State Insurance Commissioner; maintains employee beneficiary files.
Maintains lists of eligible applicants/employees;
prepares promotional, non-promotional, recall and outplacement certificates;
verifies that information on payroll documents agrees with certificates; checks
for approved hiring decision justification; certifies that payroll documents
are complete and accurate.
Administers written, psychological and video based
examinations; scores answer sheets and inputs results; meets with applicants to
review written examinations.
Reviews/researches State Appeal Board claims, e.g.,
payroll errors, grievances, arbitrations, court decisions; verifies dollar
amounts requested and recommends payment.
Evaluates job applications to determine if minimum
qualifications are met and rates applicants' education and experience; answers
questions from DAS-HRE staff, employees and applicants regarding qualifying
education and experience.
Provides input on proposed changes to the Iowa Code
and DAS-HRE administrative rules affecting personnel programs; updates DAS-HRE
procedure manuals and program handouts.
COMPETENCIES REQUIRED
Knowledge of federal, state, Department of
Administrative Services – Human Resources Enterprise and agency programs,
rules, regulations, policies and procedures as they relate to the composition
and processing of employment, payroll, benefit and position control documents.
Knowledge of the inter-relationships between programs
and operations of state agencies and those of the departments of DAS – Human
Resources Enterprise, Management and Revenue.
Ability to carry out arithmetic computations required
for completing payroll, special pay actions and related calculations.
Ability to apply federal, Department of Administrative
Services – Human Resources Enterprise and agency rules, policies and procedures
to specialized personnel functions such as payroll, benefits, compensation,
classification, collective bargaining, selection, recruitment and Affirmative
Action/Equal Employment Opportunity (AA/EEO).
Ability to provide advice and guidance regarding
personnel matters to employees, supervisors, department officials and the
general public.
Ability to compile and maintain records, reports and
supporting documentation for processing and retrieval.
Ability to organize and present facts and opinions
clearly and concisely, both orally and in writing.
Ability to gather, assemble and analyze facts, draw
conclusions and develop solutions to problems in operations to which assigned.
Ability to meet customer needs in a consistently
helpful and courteous manner.
Ability to work cooperatively with others as part
of a team.
Ability to apply personal work attitudes such as
honesty, responsibility and trustworthiness required to be a productive
employee.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or
unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to quality
service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and
attention to detail.
Responds appropriately to supervision. Follows policy and cooperates with
supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS
Experience equal to three years of full-time
administrative support work, one year of which was in a personnel related
program area;
OR
an
equivalent combination of education and experience substituting the equivalent
of thirty semester hours of post high school course work for each year of the
required experience;
OR
certification from the State of
OR
employees
with current continuous experience in the state executive branch that
includes experience equal to twelve months of full-time administrative support
work in a personnel related program area.
Effective
Date: 8/05 BK