Class Code: 03095
93095
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES ENTERPRISE
INCOME MAINTENANCE WORKER 6
Under general
direction, performs specialist duties of an advanced nature relating to income
maintenance programs as defined in the standards; may perform some limited
supervisory duties; performs related work as required.
The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.
Directs,
plans, and coordinates a statewide segment of the income maintenance program.
Develops general
policies and procedures and staffing plans for an income maintenance program.
Develops goals in the
income maintenance programs in cooperation with County Social Services
Directors.
Assists county
departments in solving workflow, personnel, reorganization, and other
administrative problems in the income maintenance area.
Acts as a consultant
to the various County Human Service Departments in solving a variety of complex
income maintenance case problems; interprets new procedures, rules, regulations
and laws regarding determination of eligibility, continuing eligibility, or
termination of eligibility.
Interprets income
maintenance programs, policies, and procedures to staff, County Boards of
Supervisors, public officials, social agencies, and the community.
Notifies central
office administrative staff of policy problem areas and recommends new or
revised policy.
Performs special projects
of a complex and responsible nature assigned by the program director.
Attends hearing and
court actions as necessary.
Reviews and analyzes
case records and reports for completeness and accuracy; prepares reports as
requested by county, regional or central office staff.
May perform some but
less than the full range of supervisory functions required for collective
bargaining exemption purposes.
COMPETENCIES REQUIRED
Knowledge
of the laws, rules, regulations, and goals of categorical assistance programs.
Knowledge of the
principles of administration, including budget preparation, and program
analysis.
Knowledge of current
socioeconomic conditions and how they relate to categorical assistance
programs.
Knowledge of the
principles of human behavior.
Knowledge of the
techniques of interviewing.
Ability to speak and
write the English language effectively.
Ability to coordinate
and direct the maintenance of systematic records.
Ability to coordinate
work of several different units.
Ability to plan,
coordinate and control the work of subordinates.
Ability to train
others in the interpretation and analysis of data, laws, regulations, policies
and procedures related to categorical assistance programs.
Ability to make
logical and accurate decisions based on interpretations of program rules,
regulations, policies, and procedures.
Ability to make
budget projections on program and staffing needs.
Ability to establish and maintain
effective working relationships with supervisors, clients, public, and the news
media.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or
unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to
quality service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and attention
to detail.
Responds appropriately to supervision. Makes an effort to follow policy and
cooperate with supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL
REQUIREMENTS
The
equivalent of five years of full-time work experience in a technical capacity
in an income maintenance program such as ADC, Food stamps and Title XIX, two
years of which was at the level of an Income Maintenance Worker 2 or above;
OR
employees with current continuous
experience in the state classified service that includes the equivalent of
three years experience as an Income Maintenance Worker 2, two years as an
Income Maintenance Worker 3 or Income Maintenance Worker Supervisor 1, or one
year as an Income Maintenance Worker 4 or 5 or Income Maintenance Worker
Supervisor 2 shall be considered as qualifying;
OR
an equivalent combination of the
above experience totaling thirty-six months shall be considered as qualifying.
Effective Date:
4-1-74 PW