Class Code: 00126
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
INFORMATION TECHNOLOGY ADMINISTRATOR 1
DEFINITION
Supervises,
directs and coordinates the activities of an information technology staff for a
section, unit or institution in the support of computer network operations or
the design and development of information systems applications; performs
related work as required.
The Work Examples and Competencies
listed are for illustrative purposes only and not intended to be the primary
basis for position classification decisions.
Supervises and evaluates the work of a subordinate staff; effectively
recommends personnel actions related to selection, disciplinary procedures,
performances, leaves of absence, grievances, work schedules and assignments,
and administers personnel and related policies and procedures.
Plans, coordinates
and directs the activities of a subordinate staff engaged in operating a
computer system, related peripheral equipment, data entry devices, and in
controlling document and record distribution.
Develops long range
plans for the unit considering work methods, scheduling of priorities, and
capabilities of equipment to produce desired results efficiently and
effectively; informs higher level administrator of recurring or projected
resource and capacity problems for planning purposes and corrective actions;
recommends acquisition of new equipment as required.
Maintains records and
prepares reports of production, equipment operation, and downtime; orders and
regulates the use of all supplies used in computer operations and in data
entry.
Reviews finished
products of computer and data entry operations to ensure conformance with
established quality and operational standards.
Devises techniques
for improving productivity of personnel and equipment resources.
Establishes
and enforces standards for controlling workflow and integrity of data through
the production processes and for ensuring quality of production work and
security of materials, equipment, and files located within the facility.
COMPETENCIES REQUIRED
Knowledge of the operation of current electronic
digital computers and related peripheral equipment.
Knowledge of the
functional characteristics of information technology processing equipment.
Knowledge of
supervisory principles and techniques.
Knowledge of basic
information technology principles, practices and theory.
Knowledge of
operating systems.
Knowledge of
telecommunications.
Knowledge of computer
software.
Knowledge of computer
programming languages.
Ability to
schedule work within machine availability factors in order to achieve maximum
personnel and equipment utilization.
Ability to plan,
organize, control and effectively supervise the work of subordinates.
Ability to coordinate
operations activities in accordance with other agency information technology
functions.
Ability to use
initiative and judgment in order to effectively work in a team environment.
Ability to maintain
self-control when confronted with emergency, critical or unusual situations.
Ability to adapt to frequent
changes in the work environment so an adequate workflow can be maintained.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or
unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to quality
service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and
attention to detail.
Responds appropriately to supervision. Follows policy and cooperates with
supervisors.
Aligns behavior with the needs, priorities and goals
of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
EDUCATION, EXPERIENCE, AND SPECIAL
REQUIREMENTS
Graduation
from an accredited four-year college or university and experience equal to four
years of full-time professional work which involved project oversight of
systems analysts, systems programmers, computer programmers and computer
operators;
OR
an
equivalent combination of education and experience substituting the equivalent
of six months of full time work experience in the development of computer applications
or maintaining computer software systems for each year of the required
education to a maximum substitution of two years;
OR
substitution of one year (thirty
semester or equivalent hours) of graduate level course work in Computer Science
or Management Information Systems for one year of the required work experience
to a maximum substitution of one year;
OR
employees with current
continuous experience in the state executive branch that includes experience
equal to eighteen months of full time work as an Information Technology
Specialist 4;
OR
employees with current continuous experience in
the state executive branch that includes experience equal to nine months of
full time work as an Information Technology Specialist 5.
SELECTIVE CERTIFICATION
For designated
positions the appointing authority, with Iowa Department of Administrative
Services – Human Resources Enterprise prior approval, may request those
applicants possessing a minimum of twelve semester hours of education or six
months of experience or a combination thereof in the following areas...
419 personal
computer/LAN/servers
955 business
application processes
Applicants
wishing to be considered for such designated positions must list applicable
course work and experience on the application.
Effective Date: 04/06 DF