Class Code: 00118
90118
IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –
HUMAN RESOURCES
INFORMATION TECHNOLOGY SPECIALIST 1
DEFINITION
In a training capacity, learns applications
programming or system design/problem solving work related to personal computer
network configurations; performs related work as required.
The Work Examples and Competencies
listed are for illustrative purposes only and not intended to be the primary
basis for position classification decisions.
Attends training in computer application programming, personal computers and computer operations.
Prepares input /output memory layouts and block
diagrams.
Makes minor changes in established computer programs.
Evaluates coded programs and determines other combinations
of instructions to achieve greater flexibility/machine utilization and more
dependable results.
Observes/tests coded programs using actual or sample
data; corrects program errors by altering program steps and sequence.
Assists in designing output cards or forms.
Knowledge of data processing theory.
Ability to learn and apply basic computer programming
techniques.
Ability to analyze programming problems and develop
satisfactory solutions.
Ability to establish and maintain effective working
relationships as necessitated by work assignments.
Ability to work as a team member in solving problems
and improving service delivery.
Ability to provide quality services to a variety of
clients and customers.
Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or
unethical behavior.
Works and communicates with internal and external
clients and customers to meet their needs in a polite, courteous, and
cooperative manner. Committed to quality
service.
Displays a high level of initiative, effort and
commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and attention
to detail.
Responds appropriately to supervision. Follows policy and cooperates with
supervisors.
Aligns behavior with the needs, priorities and
goals of the organization.
Encourages and facilitates cooperation, pride, trust,
and group identity. Fosters commitment
and team spirit.
Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.
Experience equal to one year of full-time work:
operating a multi-job computer; installing, operating and coordinating computer
based networks; installing/maintaining data base management systems; developing
business application processes; developing/operating system programs;
installing/maintaining personal computers, Local Area Networks and/or servers;
managing operating systems; developing/ delivering information management
training; providing Information Technology customer service; or designing/administering Internet sites;
OR
completion of an approved curriculum/specialized
training program developed and implemented by or in cooperation with state
government;
OR
six semester hours of
accredited post high school education in one of the specialty areas listed in
the first clause above;
OR
certification
by an authorized educational institution/major computer or software producer in
one of the specialty areas listed in the first clause above.
SELECTIVE CERTIFICATION
For designated positions the appointing authority,
with Iowa Department of Administrative Services – Human Resources Enterprise
prior approval, may request those applicants possessing a minimum of twelve
semester hours of education, six months of experience, or a combination of
both, or a specific certificate, license, or endorsement in the following
areas:
419
PC/LAN/Server
073
SQL
074
Email
076
NOVEL Administration
077
NT Administration
078
XENIX
079
LINUX
413
Network Coordination
122 PC
Business Applications
123
Notes
124
Power Builder
126
Visual Basic
127
C, C++
128
ARCVIEW
129
DOS/WINDOWS
130
Mainframe Business Applications
139
Data Base
320
IDMS
131
DB2
132
ORACLE
133
Programming Languages
099
COBOL
134
SYNON
135
PL1
136
SAS
137
Other Languages
956 Systems Programming/Systems Management
149
UNIX
152
NT
153
CICS
154
MVS
155
S390
156
OS400
157
JCL
158 Other Mainframe/Midrange/Mini Operating Systems
957
Computer Education
159
PC Software
160
Teaching/Training
161
Operations
162
Data Entry
163
Print Operations
164
Tape Librarian
165
Microfiche Operations
166 CPU Operation (Central Processing Unit)
167 Other Peripheral Equipment Operations
168
Customer Support
169
Help Desk
071
Applications Support
170
Hardware Support
194
Customer Liaison/Advocacy
195
Internet
196
JAVA
197
PERL
198
HTML
Applicants
wishing to be considered for such designated positions must list applicable
coursework, experience, certificate, license, or endorsement on the
application.
Effective
Date: 04/06 DF