DEFINITION

Performs journey level general or criminal investigative duties involving planning, fact-finding and reporting of fraudulent or misconduct activities in programs administered by state agencies; performs related duties as required.

The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.

WORK EXAMPLES

Conducts and assists other Investigators in the investigation of potential fraud, misconduct and/or benefit payment error situations to obtain the facts and evidence required to obtain recoupment of overpayments or to determine if fraud or misconduct has occurred requiring further administrative action.

Analyzes complaints, allegations, benefit records from other states and audit referrals to determine the scope, timing and direction of an investigation, by identifying the issues involved and the types of evidence needed to comply with state and federal rules of evidence.

Gathers facts through fact-finding interviews, subpoena of records, observation, surveillance of individuals or locations, informant leads and analysis of agency records to document and verify the accuracy and authenticity of evidence for use in administrative hearings and/or criminal trials.

Works in conjunction with agency staff, Division of Criminal Investigation, other state departments, local law enforcement agencies, U.S. Postal Authorities, Federal Bureau of Investigation, and Iowa and U.S. Attorney General staff to conduct cooperative investigations.

Testifies at administrative, district court and grand jury hearings to present facts and evidence bearing on cases investigated.

Prepares detailed records and reports on the status and disposition of cases of overpayment, misconduct and fraud statistics on recoupment of funds, prosecutions, pending cases and other disposition of cases.

Conducts benefit payment cross-match audits involving Iowa benefits and those administered by adjacent states to determine if overpayment or fraud has occurred and to make recommendations for prosecution and follow-up of disputed allegations.

Acts in the capacity of a team leader occasionally to coordinate the activities of other Investigators assigned to a case.

Provides internal security for the Lottery building, equipment, and all regularly scheduled and special events that are held by the Lottery.

COMPETENCIES REQUIRED

Knowledge of the basic principles and techniques of investigating including areas such as interviewing, fact-finding, records checking, surveillance, and undercover work.

Knowledge of what constitutes fraud or misconduct in the specific program(s) assigned, and the state and federal laws, rules and regulations governing those programs and related confidentiality and Privacy Act laws.

Knowledge of the functions, jurisdiction and relationships between other federal, state and local law enforcement agencies and the need to share information with them concerning cases for which they have primary responsibility.

Knowledge of court and/or administrative hearings procedures and practices and rules of evidence as they apply to the specific type of investigation being conducted.

Ability to plan, organize and conduct thorough and complete investigations and to adapt investigative methods, techniques and procedures to specific situations.

Ability to observe and record facts accurately about persons, objects and events.

Ability to compile and summarize data and prepare records and reports of facts in a clear, logical and objective manner.

Ability to apply and interpret state and federal laws, rules and regulations relating to specific programs for which investigations are conducted.

Ability to testify in legal, quasi-legal and administrative hearings to present facts and evidence relevant to a specific case.

Ability to understand and analyze business, commercial, industrial and agency records relative to the specific program or misconduct areas for which an investigation is being conducted.

Ability to plan and coordinate the work of others.

Ability to distinguish between relevant and irrelevant information or evidence, and detect discrepancies in information.

Ability in developing and using specialized investigative techniques, devices and procedures involving surveillance, undercover work, and fact-finding.

Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or unethical behavior.

Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner. Committed to quality service.

Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and attention to detail.

Responds appropriately to supervision. Follows policy and cooperates with supervisors.

Aligns behavior with the needs, priorities and goals of the organization

Encourages and facilitates cooperation, pride, trust, and group identity. Fosters commitment and team spirit.

Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.

EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS

Graduation from an accredited four year college or university with a major in law enforcement, corrections, criminology, police science, accounting, finance or law, and one year of experience as an investigator requiring knowledge in law enforcement, corrections, or criminal investigation, or journey level program administration involving application of agency unemployment insurance or public assistance benefit programs or correctional rules and regulations and/or court and/or administrative hearings process;

graduation from a four year accredited college or university with a major in an area not listed above, and qualifying experience equal to two years full-time work;

a combination of education and experience, substituting one year of qualifying full-time experience for each 30 semester hours of general college or university coursework;

employees with current continuous experience in the state executive branch that includes experience equal to one year of full-time work as an Investigator 1 or in a comparable position involving investigative work experience;

employees with current continuous experience in the state executive branch that includes experience equal to 24 months as a Warehouse and Grain Dealer Examiner or Warehouse and Grain Dealer Examiner Supervisor.

NECESSARY SPECIAL REQUIREMENT

Applicants for positions in the Department of Inspections and Appeals must undergo a background investigation which includes a criminal history check and a dependent adult and child abuse registry check.

SELECTIVE CERTIFICATION

For designated positions the Appointing Authority, with Iowa Department of Administrative Services – Human Resources Enterprise prior approval, may request those applicants possessing a minimum of twelve semester hours of education or six months of experience or a combination of both, or a specific certificate, license or endorsement in the following area...

113 criminal investigation (in a law enforcement agency)

866 ability to speak, read and write Spanish fluently

Applicants wishing to be considered for such designated positions must list applicable course work, experience, certificate, license or endorsement on the application.

Effective Date: 7/08 DF