Class Code: 30421

IOWA DEPARTMENT OF ADMINISTRATIVE SERVICES –

HUMAN RESOURCES ENTERPRISE

RESEARCH ASSOCIATE

DEFINITION

Performs a variety of information gathering and dissemination processes in the Department of Education or College Student Aid Commission; performs related work as required.

The Work Examples and Competencies listed are for illustrative purposes only and not intended to be the primary basis for position classification decisions.

WORK EXAMPLES

Evaluates requests for on-line computer searches for a variety of recipients and involving a variety of topics.

Determines search parameters, costs, time involved, identifies databases to be searched and conducts the on-line search.

Completes special projects related to information retrieval such as compiling and maintaining database books, revising the source journal index and updating special files on high interest education topics.

Conducts workshops for teachers, librarians and area education Agency staff regarding on-line bibliographic search processes and procedures.

COMPETENCIES REQUIRED

Knowledge of standard and changing practices, problems, terminology and issues in education.

Knowledge of Boolean logic as it applies to on-line searches.

Knowledge of operational practices and procedures for on-line searching and/or electronic mail.

Knowledge of reference materials other than on-line databases.

Ability to develop instructional units and materials used for workshop training sessions.

Ability to make presentations to large groups.

Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest or unethical behavior.

Works and communicates with internal and external clients and customers to meet their needs in a polite, courteous, and cooperative manner. Committed to quality service.

Displays a high level of initiative, effort and commitment towards completing assignments efficiently. Works with minimal supervision. Demonstrates responsible behavior and attention to detail.

Responds appropriately to supervision. Makes an effort to follow policy and cooperate with supervisors.

Aligns behavior with the needs, priorities and goals of the organization.

Encourages and facilitates cooperation, pride, trust, and group identity. Fosters commitment and team spirit.

Expresses information to individuals or groups effectively, taking into account the audience and nature of the information. Listens to others and responds appropriately.

EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS

Experience equal to two years of full-time work in Information Technology (IT) performing on-line search projects.

NOTE:

Travel throughout the state may be required.

NOTE:

Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services – Human Resources Enterprise. Apply directly to the Iowa Department of Education or the Iowa College Student Aid Commission.

Effective Date: 10/00 VA