SECTION
13.10 INPUTS
To
some, restructuring after workforce changes is an intuitive process. They know
who has left. They know what impact that will have on the remaining workforce
and how they plan to shift duties and responsibilities.
If
that isn’t you, or even if you do fall into this group, you might want to first
back up and consider the basic question:
·
What work has to
be done?
That
isn’t something you can decide for yourself. It is dictated by other external
parameters and influences, Inputs, which relate directly to Accountable
Government. For more information on this, see: http://www.dom.state.ia.us/planning_performance/aga.html
and http://www.resultsiowa.org.
·
Is a particular
result/output specifically required by the Iowa Code?
·
Does the Code
refer instead to outcomes, thus leaving a certain degree of interpretation to
the department?
·
Has your
department inventoried its outputs and outcomes? This is the starting point for
work to be done.
Constituent expectations (Public
demands)
·
What do your
constituents expect from you? How do you know? Do you have recent data or other
types of input identifying customer expectations?
·
Do you have a
rationale/method for distinguishing customers’ needs from desires?
·
Is it still
current?
·
What underlying
priorities and organizational values must be part of it?
·
What is the most
likely future for the department?
·
What are the
department’s mission, vision, and values? Are these current? If so, are they
clear?
·
Do your
employees know and understand the department’s mission, vision and values and
how they relate to their own jobs and responsibilities?
·
Do your mission,
vision, and values relate to the new realities of your department?
·
Do you measure
progress toward meeting your strategic goals?
·
What are your
department’s priorities for this fiscal year? Next fiscal year?
·
What
modifications are necessary to still accomplish them?
·
Do the
priorities themselves need to be modified? If so, what is involved in that
process?
·
What customer
requirements still must be met?
·
What other
conditions/pressures must be considered?
Can
you answer the above questions? Your responses provide the foundation for
organizational redesign and workforce planning.